FAQs: Saree Strong / Sustainable Fashion by PIN / LAst call

🌸 What are these Facebook groups about?

Saree Strong, Sustainable Fashion by PIN and Last Call are vibrant communities built around a shared love for South Asian fashion. Our mission is simple: create a Triple Win for all involved.

Donors free up space by giving new or gently used sarees, suits, lehengas, and more.
Buyers access beautiful desi clothing at affordable prices.
Proceeds support PIN's impactful community programs—grants to nonprofits, women's empowerment, education, and more.

Visit our homepage to join these groups to avail amazing items for affordable prices!!

📦 How to donate Indian clothes? What do you accept?

Thank you for your interest in recycling and saving the environment! We accept gently-used party-wear clothes like salwar sets, men and women kurtas, ghaghras, lehengas, sarees and kid's clothing.

UPDATE: Due to summer holidays and vacation season, we have limited number of volunteers to handle and process the donations. At this time, we are accepting SAREES ONLY. We will update here as soon as we start accepting other clothes!

To donate Indian clothes, please visit our donation page on our website.

🧡 Where does the clothing come from?

Every item is generously donated by individuals and organizations across the United States. Nothing is purchased or resold for profit.

💰 How are the funds used?

Funds raised go toward supporting our charitable programs:

We offer grants to qualifying nonprofits—especially smaller organizations.
If you have a favorite nonprofit, encourage them to apply for a PIN grant.
Proceeds also fund education, women’s empowerment, and local community initiatives.

🛍️ How do I purchase an item?

To claim an item, comment “SOLD” on its post. The first “SOLD” comment secures the purchase.
For auction listings, bid until the deadline or purchase at the "Buy Now" price listed.

📸 How do I find items that are still available?

Visit the Media or Photos tab in the Facebook group.
If comments are closed, or the last comment says “Sold to…”, the item is no longer available.
You can also sort your group feed by Recent Activity to spot newly listed items.

🙅 Can I contact another buyer to ask for an exchange or trade?

Out of respect for our community, please do not reach out to other buyers requesting exchanges or to give up their claimed items. With hundreds of beautiful pieces coming in regularly, you’ll find something you love soon!

Invoicing, Payment & Shipping:

💳 How do I pay?

Submit your contact details here: tinyurl.com/peoplepin (for invoicing & shipping only).
Pay via the invoice link using PayPal, any credit card, or Zelle: payments@peoplesimpact.org

📦 Do you offer local pickup in DFW?

Yes! Free pickup is available at:

Main Pickup Location:
📍 #412, 610 E Main St, Allen, TX 75002
🕙 Wednesdays, Fridays, Sundays | 10 AM – 12 PM

We also offer local pickups at volunteer homes in Murphy, Plano, Irving, Frisco, Lewisville, Southlake and Flower Mound.

➡️ Join our WhatsApp Group for pickup locations & contacts

Please email us at support@peoplesimpact.org or call 972-746-2523 to arrange pickups.

📬 When will I receive my shipment?

Orders are shipped within 2–4 weeks to optimize cost through batch shipping.
For urgent orders, email: support@peoplesimpact.org for expedited shipping.

📦 How do I track my order?

Email us at support@peoplesimpact.org to request tracking details.

🔄 Can I return or get a refund?

All sales are final.
In rare cases where damage or stains weren’t disclosed, we offer store credit or a tax-deductible donation receipt for the item. To learn more, visit our refund policy page.